Warranty Claim Form

Manufactured in The U.S.A.

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WARRANTY CLAIM FORM

Please complete the form below to submit a warranty claim. Please be as specific as possible when providing an explaination of the issue you are experiencing.

Model and serial number are located on the front face of your control panel and should be printed on your warranty registration card.

Model Number

Serial Number

Date of Purchase (mm/dd/yyyy)

Name

Company

Address

City

State

Zip

E-mail

Phone

Would you like someone to contact you for troubleshooting?

Someone from our Customer Service team can contact you M-F during normal business hours for diagnostics and troubleshooting

Yes
No

What day and time is best to contact you?

Please choose a date and time when you will be near the equipment.

Monday Morning between 9am-11am EST
Monday Afternoon between 1pm-3pm EST
Tuesday Morning between 9am-11am EST
Tuesday Afternoon between 1pm-3pm EST
Wednesday Morning between 9am-11am EST
Wednesday Afternoon between 1pm-3pm EST
Thursday Morning between 9am-11am EST
Thursday Afternoon between 1pm-3pm EST
Friday Morning between 9am-11am EST
Friday Afternoon between 1pm-3pm EST
Other

Your type of business:

Bakery
Cafeteria
Restaurant
Fast Food
Hospital
Correction Institution
School
Super Market
Other

Please provide specific details about this issue you are experiencing. Be sure to include the following information:

(1) Main function/use of the unit

(2) For electrical equipment, is the unit plugged into a dedicated 15 or 20 amp curcuit with a non-GFI outlet?

(3) Is this issue during first use after purchase? If not, how long has the unit been in use before this issue ocurred?

Additional Information:

Please fill in the characters you see below.

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